Terms and conditions


In general
When purchasing goods at CottagedeLuxe.com, you automatically accept the following conditions.


Legal name Westh Design
CVR: 13578184
Fiskerengen 20
3250 Gilleleje


Prices and payment
All prices are quoted in DKK (Danish kroner) and Euro, per delivery and incl. VAT.
Cottage de Luxe.com receives payment with Dankort, Visa, MasterCard and MobilePay.
The payment for Cottage de Luxe delivery will be deducted from your account 14 days prior to your arrival at the rental house.
Cottage de Luxe.com encrypts all card information with SSL (Secure Socket Layer) protocol. SSL ensures that unauthorized persons can not read card numbers or other personal information during the transaction with PBS.


Ordering and confirmation
Booking of goods at Cottage de Luxe.com can be done at the earliest when a final rental agreement has been concluded with the rental agency and you have received final confirmation of the rent. Receipt for rental agreement (order number) is to be forwarded to Cottage de Luxe, together with your order for Cottage de Luxe delivery.
Once you have placed your order, you will receive an email confirming the details of your order. This email is not an acceptance of your order, but just a confirmation that we have received it that your order has been accepted and a binding purchase agreement has been entered.
You will later receive an E-mail confirming that the goods are ordered from Cottage de Luxe subcontractors.
Cottage de Luxe reserves the right that inventory inventory has not been properly updated at the time you placed your order.
Only after we have verified that we can deliver according to your order,  you will be charged the purchase price and the purchase will be completed.

May Cottage de Luxe.com not deliver in accordance with your order, you will be informed accordingly and we maintain the right to cancel the order. Cottage de Luxe handles delvier all orders at the indicated rented home address, on the day of the expected arrival.
Reservations are made for the rental agency's acceptance of late departure for the previous tenant, which leads to late access to the cottage for the Cottage de Luxe delivery. Similarly, reservations are made for conditions in the rented house that has occurred during the previous tenant stay and which Cottage de Luxe have no influence.

 

Return
When you leave the house, we ask you to leave all rented effects in the house.

General reservations
We are subject to typo errors, sold items, tax changes, price increases from suppliers and Force Majeure.

Cancellation
When you shop at Cottagedeluxe.com, you have a right of cancellation for up to 14 business days prior to your arrival.
Cancellation of an order can only be made in writing, and is valid only from the date it is received by Cottage de Luxe.
If you cancel an order between 14 and 5 weekdays before your expected arrival, you will be refunded 50% of the total order amount. 
In case of cancellation of an order later than 5 working days before expected arrival, the order amount will not be refunded.

Complaint
If on arrival at the cottage you find defective delivery in relation to what has been agreed with Cottage de Luxe, you must immediately advertise, as the delivery is considered to be delivered without defects, if not,
Complaints concerning the food delivery must be made immediately to Cottage de Luxe by telephone.

Privacy Policy
In order for you to enter into an agreement with us, we need the following information:
Name, address, telephone and email address.
The personal data is registered with Westh Design for a period of five years, after which the information is deleted.
Your information is not disclosed or sold to third parties

The terms of trade are last updated on April 16, 2020